User Control & Privacy

User Data Deletion Instructions

How to remove your data and revoke Facebook permissions according to Meta Platform Policy

At Arravel Business, we deeply respect your right to privacy and data autonomy. In accordance with Facebook Platform Terms (Section 4.b) and General Data Protection Regulations, you have the full right to remove the Arravel Business integration and request the permanent deletion of any data associated with your Facebook or Meta accounts.

Two Quick Ways to Delete Your Data:

Option 1 (Instant): Revoke permissions directly from your Facebook account settings.
Option 2 (In-App): 1-Tap disconnect within the Arravel Business Mobile App.
Option 3 (Official Request): Submit an automated data deletion request using the form below.

Remove App Permissions from Facebook

If you wish to revoke Arravel Business from accessing your Facebook Page, Instagram account, or Meta Ad Account:

Step 1Log into your Facebook account and go to Settings & Privacy $\rightarrow$ Settings.

Step 2In the left sidebar, navigate to Business Integrations (or Apps and Websites).

Step 3Locate Arravel Business in the list of active integrations.

Step 4Click Remove and confirm. Facebook will immediately revoke our access tokens and stop all data exchange.

Disconnect Directly Inside Arravel Business App

You can purge all cached Meta tokens and connections directly from the merchant mobile app:

Step 1Open the Arravel Business mobile app on your phone.

Step 2Navigate to Store Front $\rightarrow$ Ad Manager & Meta Marketing.

Step 3Click the red Disconnect Meta Account button and confirm.

ResultAll encrypted tokens and active Page associations are immediately deleted from PostgreSQL.

Request Full Merchant Account & Data Purge

If you want our engineering team to completely wipe your entire merchant database record (orders, customers, catalog, and logs), submit the request below or email us directly at privacy@arravel.com.